They are quick and reasonably priced. I bought my car in here 2005 and have continued to get all my servicing done at this location.

Very helpful, fixed my car and gave me good advice for better care of my car

I was in a bind. I couldn't find the tires I needed anywhere and these guys had 2 and that were booked out a couple of days but I kind of explained my situation and they got it done for me.

Everyone at AutoNation Spokane Valley was super nice. I didn’t feel like any of them were pushy or tried to get me to buy something I didn’t want. I appreciated how straightforward and honest they all were. If you need a car, this is the place to go. Byron was extremely easy to work with and I’d definitely recommend having him help you.

Great customer service as always !!!

They were super nice, and because I broke my ankle the day I dropped off my car? They drove it to my apartment for me.

Bought a 2018 RDX advance. Love this car. All the staff from sales/ tech savvy Rodney Brown to sales Manager CJ to loan officer James Brown & others did a fantastic job helping me make my car purchase. 5 stars & more!!

I had a good experience Honda service department. They explained everything they did get my vehicle.

The entire sales team was responsive and made the process easy.

Easy appointment scheduling and quality of service. Done quickly and right.

I am always treated so professional, I will always continue to take my car back there.

We work with Dave he has always taking very good care of or 2008 honda accord .Honest and straight forward Thanks Dave. The Conways

Auto Nation was perfect. They were the only Honda dealer in Eastern WA who had the truck I was looking for. They offered me 4000 more for my truck than the nearest competitor. Sam was very knowledgeable about Honda trucks at every level. They reserved my truck for me until I was able to drive to Spokane from Pasco on a Saturday. The transaction was completed smoothly. I recommend Auto Nation to anyone. I'll be back to do more business in the future with them.

Went for an oil change and while everything was done to perfection, it did take over an hour which is the only reason I'm giving 4 stars.

We went in skeptical that we’d be able to do much, and Sam was absolutely the best! He listened to what we said, took the time to explain our options and we were able to leave there in a new car! Go see Sam at Autonation Honda…he’ll take good care of you!

We have never bought a car from AutoNation before. The experience went very well. We really liked knowing what was wrong with the vehicle and that it was repaired, and you could have a trial period.

Sam worked with me for weeks to find exactly what my wife wanted. Due to the chip shortage specific cars are hard to find. He was patient and didn’t waste my time but was good about following up. She was able to get exactly what she wanted when no other dealer in the state could get it. Thanks Sam!

I have been going to Automation Honda for over 6 years, they are always friendly and courteous, that's why I bought my most recent new car from them.

I had my brakes done there last year. Recently my brakes were surging badly so I took it back to have the rotors resurfaced again. Not only did they resurface my rotors they also replaced the brake pads all under warranty due to the previous brake pads having caused the problem. Not everyone would have done this. Thanks for your integrity AutoNation Honda!!!

Wonderful service. Helpful staff. Went in for an oil change and ended up having a few other things done. Experienced a little sticker shock at the final bill but the car is running beautifully :)

Friendly staff. The salesman, Austin and the financier, James made for a hassle free pleasant buying experience.

Drove my 2015 Honda CR-V in for servicing. All I had to do was just sit back, drink some good tea and wait.

John, service manager, was excellent and was the key for me remaining a Honda customer.

My Pilot makes squeak old springy couch noises when shocks absorb bumps. After service checked they say its normal nothing wrong, just noisy. Well easy to say when you didn't buy it or drive it everyday.

I was looking for Honda ex-t car in Spokane area for almost two months. I ordered a Honda car on carmax for shipped from Oregon but wait title and no answer for almost month. They priced raise. Never mind. I found one Honda car for sale by Autonation online. I send e-mail to them for make an appointment. I went to Honda autonation and Staffs rushed to get Honda car for me to drive test and pretty good. Staffs finished service and repair while I purchased and trade to Honda car. Thank you.

Excellent service always 😁

Appreciate the care and watchfulness of the needs for our CRV

The staff was super friendly and they got me in and out in no time. I really appreciate how quickly they got me in. 👍🏻

Awesome Service Department with the friendliest staff. I was super impressed- I would definitely recommend.

Very professional and very helpful.

Very professional and pleasant.

Always a pleasant environment and experience when I come in for services. The guys seem very knowledgeable and show a positive attitude on the work-floor.

Just a great experience from start to finish. Great dealership! Thanks for helping us out.

Fast, efficient and friendly! A great combo! Was actually a pleasant experience. Thank You AutoNation Honda!!

We had an Excellent 2nd car buying experience at Autonation Honda Spokane Valley. Our sales person Byron is a pleasure to work with. He helped us get a brand new Honda HRV at a fair price. Byron and team went the extra mile to accommodate our work schedules and sped up the process for us as well. -Soren

Service was great the staff fast and noligabile took care of the problem thanks David and staff..😄 bf.

Thanks for selling me a piece of junk car that I keep having to throw money into!! It’s really nice when I use my car for work and can’t use it because it constantly needs expensive repairs. It’s so cool that you lie to young people and take advantage of them!! Right on guys!! Great work.

Fast, efficient, first rate Service Department took care of all my needs and then some. Can't recommend this dealership highly enough.

Easy buying experience for my Honda Civic. Chase was the best finance manager I have ever worked with, made the paperwork quick and easy.

Everyone is always so professional and organized! I love my 2020 Honda Accord and am well satisfied with my dealings with the dealership!

treatment was terrible after purchase of my vehicle. service department terrible salespeople terrible I will never go back to AutoNation and I tell my friends the same

Wife and I purchased a 2019 Honda Pilot from them this weekend. The staff was great, the purchase was great, and we got we wanted for our trade! They took good care of us and no haggling!! Couldn’t be happier! I’d recommend Sean and Eric for sales and Jason in financing!

It was alright. They told me they would gas up my new car before I drove it off the lot. It was at half tank. And now the oil light is on. So…. They didn’t charge the oil either? Usually when I bought a vehicle in the past, the oil is freshly changed and a full tank of gas. Like they said they were gonna do. Now i am curious on what other corners did they cut on this sale? Experience was decent, the reason why they got 3 stars was because the sales guy. He was great. The only reason I am leaving a review is because they emailed me to remind me to leave a review.

Worst experiance i have had in car buying and after care. I will never come to honda auto nation again. Customer service was terrible from any standpoint after the purchase to include the 1st and last oil change i will have in this establishment

Kyle, William, and the rest of the folks at AutoNation were great to work with. They were fun and professional. We love our new CRV. If you want a great car buying experience, we would highly recommend AutoNation Honda in Spokane!

Handled the whole transaction by email and phone. Everyone was friendly and professional. I have purchased many vehicles over the years and this purchase was one of the easiest and most satisfying I have experienced.

really great customer service, service guy even helped me with seat adjustments and radio. cool!!!!!!

Stellar customer service - appreciate the attention to detail and personal touch.

I received great service from Tanner McGuire at AutoNation Honda in the Spokane Valley. He was professional, knowledgeable, patient and trustworthy. Tanner made the process of buying a new car easy.

It was a good experience with Sam and other people in Honda AutoNation, spokane Valley. I got a new car with a great deal of trade in.

This location has always provided top notch service and assistance. The service manager David really helped us out when we showed up at the right day for the wrong location (somehow scheduled for a different autonation across the street). He still serviced the car right then and really went above and beyond to remedy our situation.

Went in for transmission recall update.. Ppl were polite and professional, srv was quick.

I went to AutoNation Honda Spokane Valley for a recent service on my car and had an amazing experience. The receptionist was so helpful and the service tech that helped me was so nice. They were both able to answer all of my questions in detail and were very professional. They made sure I got the service that I needed at an affordable price and I could not be more satisfied.

I have been here twice, both times appts were made easy online. Techs were friendly and courteous, and the service manager, (John) even asked at the end if the appt was up to par. The car always comes back more clean and taken care of than when dropped off. Waiting area is nice and clean. I would highly recommend Honda service dept for your car needs! As a side note i drive a Toyota Camry

This is the place to get a car. Straight up great experience. My sales rep Jesus responded to my request literally within 60 seconds. He found a hard to find CRV in my favorite and hard to find color and got the deal done in 48 hours. I could not be happier.

Very fast and friendly service. Clean lobby and if you need a car loaner they have them.

Very professional staff! Went in with a fixed rate and they were able to find me an even lower rate. Customer for life!

Mervin, John and the rest of the service center have been maintaining my Accord since I purchased it there in 1992, and yes it's still going strong 💪

Excellent customer service!!!! Thank you!!!

These guys went ABOVE AND BEYOND what I expected from start to finish!! Jesus is amazing! Friendly, knowledgeable, patient and just all around great guy! Everyone I dealt with was respectful and truly went above and beyond! I'm so impressed by what these guys did to get me in an awesome car! Thank you AutoNation! You have earned a FOREVER customer! THANK YOU!!

Hit or miss depending on who you talk to.

Byron was awesome. Easiest car leasing experience ever!

Kylie is very helpful and explains everything really well. The service on my vehicle was finished when promised and included a much needed wash. Thank you AutoNation!

I purchased a used vehicle from this location and it has been the worst experience I've ever had. I drove off the lot with a burnt out head lamp, which I discovered when I arrived home. The following week, I noticed my AC doesn't work, the heater, or defrost doesn't work. The entire control box does not work. Also, the drivers side mirror controls do not work. Their service dept marked on the 50 point inspection that all of these items worked. Ultimately, AutoNation Honda agreed to fix these items. I left the vehicle with them to be repaired. I picked up the vehicle from service and later noticed they did not fix the AC, heater, defrost, or mirror. I called and spoke with a manager and they stated we recharged your AC but will not fix the rest of the items. I explained to them I can't turn on the AC so what is the point of recharging it. They told me I would have to pay to have the control panel working...even after they agreed to fix these items. TERRIBLE Customer Service and they do not stand by their vehicles. Nor do they do the 50 point inspection or if they do, they are extremely deceitful.

I purchased a used vehicle from this location and it has been the worst experience I've ever had. I drove off the lot with a burnt out head lamp, which I discovered when I arrived home. The following week, I noticed my AC doesn't work, the heater, or defrost doesn't work. The entire control box does not work. Also, the drivers side mirror controls do not work. Their service dept marked on the 50 point inspection that all of these items worked. Ultimately, AutoNation Honda agreed to fix these items. I left the vehicle with them to be repaired. I picked up the vehicle from service and later noticed they did not fix the AC, heater, defrost, or mirror. I called and spoke with a manager and they stated we recharged your AC but will not fix the rest of the items. I explained to them I can't turn on the AC so what is the point of recharging it. They told me I would have to pay to have the control panel working...even after they agreed to fix these items. TERRIBLE Customer Service and they do not stand by their vehicles. Nor do they do the 50 point inspection or if they do, they are extremely deceitful.

Appreciate the Customer Service from the whole AN Honda Service Department. They listened to my concerns and fixed the issues that my car was having. I did not feel pressured and they finished before I even expected them to. I highly recommend David as your service advisor. He updated me a long the way whenever he had a spare moment. This was great considering it was a Saturday. He and the techs were great! Thank you again and you can always count on my business.

Great service as always. Took my car in for an oil change and got it back all nice and spiffy and ready for our road trip :)

Great service. Took my Mazda in for an oil change and to get it ready for our road trip. Got it back all nice and spiffy and ready for the trip.

I went to a long time friend that sells Acura. I knew I wanted to purchase a Honda CRV so she helped me find an expert selling Honda’s. Sam was great and he was patient with me since I was overwhelmed with the technology of the new cars. Keep in mind I was driving a 2005 Chevy Malibu! He called me the following day to answer any questions I had and to come in anytime if I need help on anything. The staff I met were helpful.

Efficient and quick service. My appointment started out as a miscommunication but was resolved quickly and the vehicle was done in one day.

Sales people were very helpful.

Avoid at all cost! We took our Honda Fit to the Autonation Honda dealership for some safety recalls, a tune-up (sparkplugs, wires, distributor & replacing the valve cover gaskets), break-job and to fix the AC which had stopped blowing cold and had to be partially replaced. For these services they charged $3200, but we were willing to pay a little more knowing it would be done with official Honda parts by the Honda experts. WRONG! In the week since we have had the car back, the AC blows cool not cold, the engine is miss-firing on a cylinder, either from the sparkplugs not being gapped properly or from the tech allowing debris to get into the valves when he had the cover off, and one of the rotors is making a grinding noise from a botched break-job. Took it back to the shop and they refuse to warranty their work!! Not only that, but it turns out they didn’t use Honda parts but charged Honda rates. In fact, one part was backordered so they had a tech clean & oil the old part “really well” and charged us the price for the new part!! Plus that part that the tech cleaned up, is squeaking. The shop wants us to pay for these repairs again if we want the issues they caused addressed. We could not be more sick. We spent double what we would have paid elsewhere and the car is in worse shape for it. From using discount parts, to having techs refurb parts while charging for new, and then refusing to correct the mistakes of their mechanics…. This place is an absolute disaster and 100% dishonest!!!

First service visit was quick and professional.

Jackie was great and took care of all of my questions and needs without coming off as “pushy” very genuine and down to earth. Would highly recommend

Experience was great. Only comment would be we had to wait a little over an hour for the financing team. Thanks

Great customer service all the way around from the minute I called for an appointment till the moment I picked up my car. Great service department.

We had engine trouble while traveling from AK to MA. We called AutoNation Honda and spoke to Mitchell. He estimated how far out we were and secured us an appointment. When we arrived, he got the vehicle right in and had a technician troubleshoot the problem . Thankfully , they had the part and got us back on the road. Throughout the whole process, Mitchell kept us informed and up to date. Mitchell is dedicated to his job and his client's needs. Thank you!

Great guys, honest and straight to the point. No sales pitches. they really provide quality service with their own opinions only if requested. They really wanted to get me what I wanted with a genuine service

Efficient and friendly. Great experience. No pressure to buy anything. Mitchell was great.

They have excellent customer service.

Listened to me and did the job!

Service personnel did a brake check to see if service was required. They determined brakes were ok and saved me worry and money by inspection before replacing brakes

Auto Nation is a great place to buy a car. We have been treated VERY well through the years. We always get a good deal. Our salesman, Sam, works hard to get the best price for us. We have purchased several cars from Auto Nation, most through Sam. I highly recommend this company. The service department if great to work with, too.

Jesus Duran and Brian Wall were wonderful to work with. There was no pressure to buy but they helped us buy what we needed and wanted.

It was a good experience. They were very helpful in getting us the best deal and a vehicle we we wanted and needed. I highly recommend AutoNation Honda if you are looking for a vehicle.

I've visited this dealership several times over the past 10 months or so and I've always been happy with their service. However, I went in for an oil change last week and was surprised by their hard push to "upsell" everything. This was for wiper blades, alignment, filters, and who knows what else. What should have been a one-minute check-in, turned into more than five minutes as I had to address and decline each of their recommended services. The final straw was when they tried to sell me some super additive for my gas tank and another super additive for my oil reservoir. These little cans (maybe about 7 ounces each), were selling for $20 and $28 each. Since my car only has about 12,000 miles on it, I declined. I may need to try the downtown dealership.

Great service!! I appreciated Mervin Simmons. To start with he greeted me at my car and when my car was he ready, he carefully explained each service I received which I really appreciated. Thank you Mervin

Such an easy car buying experience! Everyone was easy to talk to and so helpful and kind. Go see Tanner, Chase, and Brian! Highly satisfied :)

The service was done ‘on-time’, professionally, and quickly. The waiting area was clean and well lit. There was free coffee for customers. They did an excellent job of washing and vacuuming the car at the end of the service. The entire process took just over one hour.

Had an exterior detail and headlight restoration done on my car. Did a good job. Looks great.

I decided to buy a new CRV-2007 one morning and went to my daughters house to pick them up to go with me. This would be the first time I shopped for a car and bought it by myself. We stopped at several car lots but no one came out to see what we wanted so we drove to the AutoNation Honda in the Valley and told them I was looking for a red 2021 CRV and would you believe it they had ONE on the lot. Jesus was a wonderful salesman from start to finish. I didn't trade in my 2007 because I sold it to my granddaughter. It was a wonderful car and she will be so happy. Jesus explained all about the 2021 and took us for a test drive and I was sold. He and all the staff at AutoNation Honda could not of been nicer. Jesus drove my new car to my home and I drove the old one. I thought that went well beyond what was expected. I will tell all my friends or anyone who asks that this the place to go if you want a Honda. Thank you all so much for being there when I needed a new car!!

Very smooth process from online to coming to the dealership and completing the paperwork. Knowledgeable salesman Samer and the after sales service is great Would recommend this dealership anytime

In the shop at scheduled time. Periodic update on service status. Brought some issues I was unaware of to my attention. Outstanding staff and faculty. I’ll be back!

Great service. My experience could not have been any better.

Good.

Always a pleasure to have our Pilot worked on by the pros here at AutoNation Honda. We drop the car off, wait for their phone call, then come pick it up; simple and quick. And since we have the pre-paid maintenance program, it's cost effective too! Thanks to service manager John and his whole team!

We had a recall on our CRV . Called and got appointment to have it fixed with no problems. I was very delighted with Auto Nation Honda in Spokane Washington. We had excellent customer service when we bought our CRV also . We came to pick up our car and it looked amazing ! It was a pleasure to see that it had been washed and vacuum. Thank you so very much for the excellent customer service.

I had the best car buying experience! They were all friendly and personable and honest which isn’t always how it is at other dealerships. They helped me through the entire process and answered my questions I had after purchasing. I would definitely recommend AutoNation Honda!! (Even if you aren’t buying a Honda)

Prompt friendly service. They work hard to help get the best possible price for the car you want

Purchased a certified used minivan here. Have had multiple issues with the mechanics at this location. When we brought the van home, I gave it a quick once over in the driveway. They sold us the van with a nearly dead battery (drained after keeping the dome light on ~10 min), a filthy air filter (some rodent was using the housing to store acorns), and a dirty cabin air filter. They made it right after I notified them. 2018 They also torqued the oil pan drain plug on so hard I could not remove it at home, but they did give a us a free oil change after I complained. Early 2020 Finally, brought the van in to change some fluids. Tech (Manny) and adviser (David) lied to me, and told me the cabin air filter needed replacement, even though I had personally changed the filter about two weeks before (2021). Three distinct, separate issues with this dealership, all related to the shop.

My experience here was outstanding. Kylee is an amazing salesperson and she heard my needs and worked with me over the course of a few weeks to help me find a deal that worked for my budget. I love my 2021 Pilot and look forward to working with AutoNation in the future.

Not a very friendly sales environment. Borderline confrontational desk managers. I tried really hard to buy a car but ended up going elsewhere.

Jesus was an awesome salesman, he helped us find the vehicle we were looking for and didnt try to pressure us into buying something else. Very easy going and an overall pleasant experience.

Well done. Professional in all respects. Facilities appear to be clean and well maintained.

I took my Honda CRV in for a recall repair. It was done sooner than estimated and washed too.

ease of making an appointment, and getting the job done correctly. Didn't have to wait to long for my car.

Great group of people here! Friendly and helpful. Definitely recommend

They did a great job of servicing my car. They fixed some underlying issues that I was unaware that where caused by the Toyota dealership I bought the car from for free. They were also very communicative about what and when I need to get worked on next. They were very friendly as well and answered all of my questions.

Great experience! Sammers was amazing!! He made the process so easy and stress free. Chase from financing was also amazing we left and got a call from the next day saying he got us an even better rate ehich also got our payments where we wanted. We will definitely be going back to them when we decided to trade in.

Always treated great wtih prompt friendly service.

The service was very good but I think I could have gotten it less expensive elsewhere.

Always a smile and willing to listen to my needs

Always friendly a gotten us in for appointments quickly.

Great place to get your service performed. Made an appointment, service was done sooner that quoted, car was washed, great waiting room to relax while they were working. I'm committed to AutoNation Honda Spokane Valley to service my Honda Pilot!

William was amazing! Chance and James were wonderful! Recommended these guys! 😊

Speedy - kind - helpful - pleasant - nice waiting room

Very helpful people! We're able to get a 9000$ car approved with no credit. Not alot of dealerships are able to do that! Very pleased with the service.

Had a great experience with AutoNation Honda!! I love my Honda CR-V!! James, Tanner, Kylie and Brian really went above and beyond with getting me a nice car before I head back to college!! Thank you so much for your hard work! I really appreciate it!

Rodney the salesman really needs some training and integrity. This location completely lost our buisness and I would not recommend this location to anyone. After we walked out to our car Rodney came running out after us 3 times RUDELY to get us to purchase this vehicle when we already said NO we wanted to wait and check a different location. He also lied and said the only way to get a vehicle from their other locations to this dealership was to run a credit check and sign something to "commit" to the car then on top of this we would need to pay a transfer fee! Buyer beware

Amazing service each and every time. I would and will recommend Autonation service center each and every time. I will not take my car anywhere else!!!!!!! I have had my car for 5 years. When I bought it it had 50000 miles. Never really had any problems except keeping the maintenance up. Now my first real problem came up my clutch. Autonation was AMAZING I brought my car in they diagnosed it, gave me two estimates and said they could get my car in right away. I took my car in Thursday and explain I needed it Monday. Unfortunately Monday my car was not done but they gave me a loaner. WONDERFUL...I did express like any one would that the lowest quote he gave me was the one I had to go with. The difference between quotes is using Honda parts or generic. I would have love to use Honda parts but I scrape up ALL the money I had to pay for the repair. Now the low end cost was 1900 with tax. I was able to get financing for 1000. I was all ready to do this. So now the time came to pay. I just had a feeling it wasn't going to be 1900 like I was quoted. But before repairs were done. I ask again so its going to be the 1900 right? Because that is all I had and again he assured me yes. He goes over what they did and said it was cheaper than I quoted you! I'm excited thinking!! Yes!!!! Than he said the price! I almost fell over because it was a 100.00 more. I was dumbfounded, upset and confused to why 100 more. But couldn't go over the price because I was late for work and had to rush back. I literally gave them EVERY cent I had. Now my car drives so amazingly its great. But now I don't get to eat for two weeks lol. But again I will not take my car anywhere else.

Brought Passport in for recall on fuel pump and now the cruise control will not work and we are out of town for the next 10 days. Not a happy customer!

What started out a bit rough due to an online conversation, ended out to be one Great car experience! We are a 1st time Honda family and thanks to a wonderful team at Autonation Honda we are lifers now! Justin & Brian thank you for taking that extra step to making a rough beginning right and great!

Our 2021 Honda Passport was the very first Honda purchase for us. We reviewed all about Honda’s and what would best fit our next purchase online but we were also looking at the GMC Terrain and Acadia as we are a Chevy & GMC family. Due to some chatting online with Autonation Honda I had got the opportunity to chat with a couple Sales mangers and due to those conversations I decided to give them my business rather than driving to CDA Honda! Our entire decision and purchase was due to there entire team that worked with us. Our salesman was very kind and knowledgeable about the two models we had thought we were interested in. Our financial sales man was Amazing as we had never had one come out and introduce themselves and also be so personable with us. The AUTONATION Honda team made our purchase the best experience we had in 25 years of purchasing vehicles. We are now dedicated Honda customers! Thank you Justin, Brian, Chase and Byron

Auto Nation Honda was a no pressure purchase. Byron, Chance, Chris and Jesus were all very accomodating, and friendly. The whole experience was comfortable from the moment we walked into the showroom. We are very pleased with our 2019 Honda Passport.

Very good experience in buying our new Honda CRV. People were very informative in helping with any questions we had

Really friendly nice professional business. Great place to buy a vehicle! Awesome manager!

I took my car in because I thought I heard a quiet squeaking noise. The man who helped me was so kind and explained everything to me. There ended up being nothing wrong with my car and I wasn’t charged for them taking the time to invest. I’m always a little worried of being duped because I don’t know anything about cars, but I guess I don’t need to feel that way when I take my car to these professionals:)

Saturday afternoon & starting a long trip to Yellowstone when a car stops next to us & tells us our brake lights are out-all 3! Pulled into AutoNation Honda in Spokane worried we would lose 2 days of our trip but the awesome service mechanics found the problem & fixed it at a very reasonable price. Do not hesitate to bring your car here for service.

Best car purchase experience ever. Made an offer via email that included price of the new vehicle and what they would give for my trade in. The email offer stood through the entire process, no games!

Service on my Honda Fit is always easy and trustworthy. Getting an appointment is fast. Staff are friendly and repairs made quickly and efficiently. I will continue to visit AutoNation Honda to keep my 12-year-old Fit in super condition.

tanner andbrian wall was nice and kind make me feel comfortable.

Sales did an excellent job, finance kept me waiting for a very long time. I have purchased five brand new Hondas and this was my worst experience with finance department

This was a prolonged visit with lots of work to be done. I was well accommodated with a loaner car and the lady helping me even put my groceries in the freezer in their break room. She made a painful, expensive experience more tolerable.

The staff at Auto Nation Honda went out of their way to help me with my broken car. They got me in right away, quickly figured out the problem and got me a plan. They were also able to tell me what the approximately price would be. When the needed part was not locally available, they provided me with a loaner car at no cost. The service staff (especially Dave, John and Kalyee) (I hope I have the names right) made me a believer. I buy all my cars at Auto Nation Honda and I will be doing all my service there from now on, as well. Please thank your wonderful staff for me.

It was a great car buying experience. They followed through on all offers and prices. Good place to buy a Honda!! Thank you to all at this dealership, especially, Will, my salesman.

They have been servicing my Hondas for years and I will continue to use them as long as I drive a Honda. Easy to schedule service, pleasant waiting area, clean car to drive home. I get great information about my car when they inspect it and prepare me for any future maintenance issues. Good Job!!

It started out fine. Emails back and forth, helpful, quick responses. Go to see the vehicle, it hasn't been cleaned. Ok, I can work with that, trade ins can be gross. No problem. I can look past it to test drive the car. Cars great. Paperwork time. Need all these different proofs. Insurance, paystubs, residency. Ok, I can get those; using my phone. But it's gonna take a minute. I think they "checked" on us 7 times while trying to get that together. I'm trying to help my husband figure out how to use his phone, trying to get info on my phone, answering questions, fending off the dealer, his boss, and the finance guy AT THE SAME TIME. I felt rushed. I was getting frustrated. Finally get everything done, time to sign our life away. Payment is $100 more a month that we were quoted initially. Ok. Sucks, but ok. Car is FILTHY. And when I say filthy, I mean there is something in one of the back cubby spots that is actually GROWING something in it filthy. "We'll get that cleaned up super quick. Not today. Can't today. But definitely in no more than a few days". I purchased the car on April 23rd. It won't be cleaned until May 13th. 😒......I am not entirely satisfied with the experience.

It started out fine. Emails back and forth, helpful, quick responses. Go to see the vehicle, it hasn't been cleaned. Ok, I can work with that, trade ins can be gross. No problem. I can look past it to test drive the car. Cars great. Paperwork time. Need all these different proofs. Insurance, paystubs, residency. Ok, I can get those; using my phone. But it's gonna take a minute. I think they "checked" on us 7 times while trying to get that together. I'm trying to help my husband figure out how to use his phone, trying to get info on my phone, answering questions, fending off the dealer, his boss, and the finance guy AT THE SAME TIME. I felt rushed. I was getting frustrated. Finally get everything done, time to sign our life away. Payment is $100 more a month that we were quoted initially. Ok. Sucks, but ok. Car is FILTHY. And when I say filthy, I mean there is something in one of the back cubby spots that is actually GROWING something in it filthy. "We'll get that cleaned up super quick. Not today. Can't today. But definitely in no more than a few days". I purchased the car on April 23rd. It won't be cleaned until May 13th. ?......I am not entirely satisfied with the experience.

We live south of Portland so choosing Autonation Honda of Spokane Valley was not a simple decision. We saw the CRV we were looking for at a great price and so reached out for more information. Within minutes, Sam, our sales manager responded to our questions. He then offered to reserve our vehidcle for a test drive until we could come up a couple of days later. He greeted us that morning, had the CRV ready to go, gave us a great test drive, and then helped us through all of the paperwork, including out of state title process. The entire experience was amazing and we LOVE our CRV! Thank you Sam!

I used to be a customer of Honda Downtown Spokane. I discovered Auto Nation Honda this past year & have been very happy. It's so nice to not be treated by the service department as if it were a sleazy car deal on the service floor. The service department staff are very respectful. I have recommended you to my family/friends. Thank you

I feel I can trust the staff here, and feel they truly take my budget and trust into consideration when I am in their care.

I bought my 2012 Ford fusion from these guys. Will the salesman is the most awesome salesman. Did everything he could to make sure I was happy. Christian in the finance department was great as well. Thank you guys for all your hardwork. Will definitely come back.

Sales person was great but once we said yes to the deal. It went down hill. We went on Tuesday and apparently they don't have enough people working because we waited over an hr for an appraisal on are car and well over an hr to talk to the financial guy and we were paying cash. In all from the time we said yes to the deal well over 5 hrs befor we got out of there. That's ridicules in my opinion.

Sam was great. I love my car and I am happy that I went with Honda.

Service coordinators were extremely kind and helpful in the service of our Honda CR-V

I’ve used them for routine maintenance and updates a few times and each time the crew are fast and friendly. They answer my questions and seem to go above and beyond by telling me about things that I wouldn’t know to ask about.

I?ve used them for routine maintenance and updates a few times and each time the crew are fast and friendly. They answer my questions and seem to go above and beyond by telling me about things that I wouldn?t know to ask about.

Was good but it took too long

Awesome crew thank you. Tow truck took my car to wrong drop off and different location Honda went and took care of my car at Auto-nation Chevy.

Auto nation Honda service is fast, efficient and what I like about them even more is their frugality. They don’t just say you have to do this and that and the. $$$$ just keep adding up. They give you options and it is just obvious that the customer is who they care about. I only wish they had one on the North side of Spokane because that would be more convenient for me. 😁

Great explanation and quick service. Completed as promised

I love auto nation! I recommend it ! Very friendly and I love my new Honda!

Done very well. most helpful.

Commendable dealership. Didnt feel pressured by sales peronnel, felt well cared for!🤗

The service team at AutoNation Honda in Spokane Valley are always prompt, courteous and helpful to solve our repair needs. They are honest about what's going on with our vehicle. We trust them completely.

Fantabulous!!!!

We had excellent service with Autonation Honda of Spokane. From our email conversations before arriving to our time spent with the Autonation team. Tanner was excellent and made us feel comfortable. He took the time to find out what we were looking for in a new car and presented us with multiple options. He gave us a great deal on a new Accord and we love it. The financing portion was quick and easy. We got a great deal on our trade in too! Great customer service and by far one of the best car buying experiences we’ve had.

David was very professional and pleasant. Always have great service when I bring my car in.

We were shopping for a used honda cr-v. We found one with good mileage on it and a good price. The customer service at AutoNation was awesome.

Had an awesome experience purchasing my first car here. We worked with Kylee and James and they were very professional and personable. :)

Excellent service. I love the environment and everyone is always their to help you get into the perfect vehicle for you. Great financing and leasing options. Doesn’t get any better than Autonation!

Had an initial oil change performed for my second car. Outstanding results. The car was serviced, cleaned and ready to go in a little over one hour. I was very impressed with the Auto Nation Service crew. I have two cars from the Auto Nation Spokane Valley dealership, and I have them both serviced here. The results are always excellent.

I was in for an oil change, they checked everything, l needed new wiper inserts, everything else checked out fine.

Mr. Brown was the best associate one could hope for. He was professional, knowledgable, kind, and funny and helped accommodate anything I asked for. Would definitely work with them again.

Friendly service, prompt work. They washed and vacuumed my car after the recall fix.

Great place, friendly, not too pushy towards getting you into a vehicle, they want the best vehicle for you.

Have purchased multiple vehicles, always a good experience.

Excellent! They had me in and out with high quality service.

Friendly, thorough service as always!!

Had some issues about oil running low to fast with a new passport and radio connection to auto android. Very helpful even gave as a QUART of oil for keeping in our Passport. Took the time to go over what I needed to do to try to fix my phone hooking up to the android auto application with extra tips with the Technology that is with the passport.

Great experience with service department. Work done timely and great workmanship.

Very friendly and thorough. They get you what you need fast! Going to this Honda dealership is the best idea for you to have!

I've been going to AutoNation for 6 years to maintain my car. The service is prompt and professional. I've often heard people share stories about bad experiences at car dealer ships, and hence I always felt reluctant going to any. But I feel I must have found the best one. I never felt ripped off or deceived or any of that. The staff is super professional and respectful.

Excellent service and the help are thoughtful and efficient

The alignment wasn?t done because of a need to replace boots and other parts. Another appointment was made and $2000 was suggested as the price

Sam, did an amazing job explaining all my options to me. He understood my concerns and my needs and found me the best options that would work for me. He wasn’t push in any way at all.

I received a recall letter regarding our Honda Pilot. I went there to talk to the service manager for clarification of the problem. Quickly received the information I was looking for. Very friendly sales, admin and service employees.

Excellent customer service and great people. Sam did a good job explaining all my options and my best choices.

Absolutely the best team to work with when purchasing a vehicle! James went above and beyond getting me into a new 2021 civic sport! AutoNation will always have my business :)

Professional, courteous, and efficient are what I would say about the service department at Autonation Honda. Always a pleasure to have them service my car.

We had an awesome experience. Sam was amazing. I love my new car. Everyone was very helpful and friendly.

I was well taken care of by the friendly sales staff

Kylee was quick and understood what car i was interested in. We were in and out in 2.5 hours.

Kylee was quick and understood what car i was interested in. We were in and out in 2.5 hours.

Very friendly and helpful. Good buying experience.

This is my 3 rd time to Honda auto nation over the past year for major and minor repairs/maintenance on my 2013 Pilot. Kylee is my service rep and she an all star!! She is friendly & knowledgeable and explains things so I can understand my options. The repairs have always been perfect. I drive from Sandpoint and pass another Honda repair shop because their customer service was not so stellar. The drive to Spokane Valley is worth the extra miles & time. Thanks Kylee & crew for a great experience every visit.

This is my 3 rd time to auto nation over the past year for major and minor repairs/maintenance on my 2013 Pilot. Kylee is my service rep and she an all star!! She is friendly & knowledgeable and explains things so I can understand my options. The repairs have always been perfect. I drive from Sandpoint and pass another Honda repair shop because their customer service was not so stellar. The drive to Spokane Valley is worth the extra miles & time. Thanks Kylee & crew for a great experience every visit.

Buying our new vehicle was easy and a pleasant experience. Samir, our salesperson, was professional, friendly, and knew the vehicle we were purchasing inside and out. I would highly recommend AutoNation Honda Spokane Valley.

I had a great experience buying my new car at Auto Nation Honda last week. Tanner was great, had awesome customer service and positive attitude. They made this a quick, easy experience for me and I will definitely return in the future.

Always trustworthy! I can always count on Honda service for the best customer service(they remember me everytime!). The service is also top quality and so affordable. I never feel like I'm being taken advantage of! I know I'm in good hands!

Great service department. We will be coming back here for all our service needs. We live closer to the other honda in Spokane but had a bad experience there so decided to try autonation. Service members were kind and listened to our needs. Everything was priced fairly. Thank you.

I came in to have an oil change. The work was done in a timely manner. The person that helped me kept me informed on the work being done.

Great service, friendly and honest. Always on time in clean environment.

Very professional and charged a very fair rate, made sure I knew all my options. I will definitely go back.

I was reminded about a service I missed and they squeezed me and completed the service in a timely manner!

Kylie provided great customer service! She carefully explained what needed to be done and did extra research snd found one needed repair I could have gone on warranty.

Excellent customer service!

AutoNation Honda Spokane Valley continues to provide excellent customer service as well as car maintenance. When I leave our car, I know it is in good hands. Thank you for your professionalism.

Great salesmen! Not pushy listened to what I wanted to do and made it happen!! Very kind and supporting company to buy a vehicle from.

Great service and very fast. Great staff.

Awesome place.

Everything was fine. No complaints! I will return when I need any other service.

Go see Tanner! He is very helpful and if he doesn’t have the answer, He will get it! I am so happy with my new 2021 CRV Hybrid! Thank you Tanner!!!!

Absolutely the best buying experience I’ve EVER had! Vehicle more than met my expectations, No pressure, great price, exceptional customer service!!! Thank you Kylee and Brian!

Thank you!!

Went shopping for a car for our son. Our salesmen was on point, never pushy and showed us everything we wanted to see. After just a short time, my son had a brand new 2020 Honda Accord for an amazing deal. We enjoyed our conversations and the staff was very friendly.

Friendly, keep their promises, and safe.

friendly, keep their promises, safe.

I have had good experience in all the years I have been going to Honda service dept. Thank you all for keeping my Honda cars running smoothly!!

Quick, professional, and accurate...what more could one expect?

The employees in the service department is always very friendly as well as being professional. They go over everything, recommending what is needed but never pushing unneeded repairs.

I worked with Shay for a number of months. I had specific details that were odd, that I wanted and he was extremely patient with me and knowledgable. If I were in the market for a vehicle anytime soon I would definitley use him again

This is one of the best mechanics I have ever had working on my Honda. There has been a few times where I waited longer than expected but they made it up to me by discounting my service price which was not expected. I had some issues with other Honda mechanics but this one is by far honest and upfront with you

Buying a car is a big purchase and a long commitment do your research and take your time you'll find auto nation Honda has the best price and service Sam Nemri was very accommodating knowledgeable and courteous I'll definitely refer him to my friends and family considering buying a vehicle 🚜

Ask for Sam! He will not steer you wrong.

Took a bit longer than expected but service and people were good!

We went to four dealerships in the Spokane area and decided to purchase a 2018 Honda CR-V LX from AutoNation. John and Eric were right up front and easy to deal with. They gave us the best price and the transaction went easy, taking only about an hour of our time. I would highly recommend AutoNation to purchase a Honda.

James Brown was totally awesome! Everyone there was great to work with and very helpful. Definitely will go back again.

The salesman, James Brown was totally awesome and very kind. The manager and financial man were equally awesome. Everyone was awesome and thats why its the 4th vehicle we bought from them.

Kylee was my Honda sales person. She was extremely helpful and attentive to all my needs! I am very happy with my purchase! I have purchased here in the past and most likely will in the future!

I?ve been taking my vehicle to Autonation Honda Spokane Valley for 18 years for all my services. I feel they are very competent and always receive courteous customer service.

Customer service is excellent. They are fast, efficient and return your car cleaner than you left it.

This is my second time purchasing at AutoNation Honda and with Samer Nemri!!!!!!!!!! I’m telling you, DON’T GO ANYWHERE ELSE!!!! I just purchased my first brand new car and I didn’t think I could even do it 🤯 I left the showroom to go run errands, went home and took a nap 💤 😂 then got the call that I was approved! They didn’t stop working until it WORKED FOR ME!!! Thank you, Jeremy for your EXTREMELY hard work and expertise in financing and for working like a war horse to get me approved!!! You didn’t stop at no, you made a personal call to the big wigs and had my back 100%!!!!!!!!! If you want perfect 🌟 10/10 🌟 service, this is your place and Sam and Jeremy are your men!!! Please don’t take my word for it!!!! Go buy or lease with AutoNation Honda!!!!!! 🔥🔥🔥🔥🔥 🔥🔥⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Overall, this was one of the better experiences I've had buying a car. Everyone was very helpful, there was no pressure at any point, and they price their vehicles at a fair price. I would definitely recommend AutoNation Honda to anyone looking for a new or used car. I love my new CR-V!

The best car buying experience I have ever had. I highly recommend Autonation Honda!

Friendly, professional, diligent, knowledgeable. Client feels like a priority.

The staff was nice, service for the oil change and service was about 1 hour. The person who checked us out said there were no issues, but after getting home (2 hour drive) saw on the service document that the invoice said Declined A/C cabin filter replacement, no one asked us if we wanted it replaced. We would have wanted it done since it is a two hour drive one way. Received call from the manager at Auto Nation, he apologized for the oversight, and offered a free filter change the next time we were in the area, so we made arrangements, the filter was changed, They really back up their service. Thank you!

Everyone from Brian the manager to Christian in financing to our sales guy Tanner was so helpful and patient. We left with exactly the car we wanted.

The staff is very friendly and knowledgably. David and Kaylee helped us to go through the process smoothly. We really appreciate that David stayed late until we complete the paper work. We recommend them.

I bought a used Hyundai Santa Fe AWD that had a few things wrong with it but it was "As Is - No Warranty" so I bought a 2 year extended warranty. When I brought it in for service 5 days later, they said it would be taken care of with no charge. That's what I call awesome service! Sam was the salesman and I would highly recommend him and this dealership.

Waiting room nice except no non caffeine courtesy drink packets available

Bought a 2019 Honda Passport a few weeks back. Worked with Mr. MellaGonzalez for the sale and Mr. Kriegel on financing. Very good experience. Both knew the answer to every question, made my wife and I feel really good about the purchase. Will be going back if I decide to get that new Ridgeline. Thanks!

Wonderful people, and I would give this place a perfect rating, except for one thing: While I waited for my car to be serviced and sat in a very comfortable lounge, my ears were assaulted with awful music--if one can call it "music." While hard metal rock may have appealed to some of the 23-year-old salesmen on the floor, it is obnoxious to the vast majority of customers. I am in my sixties, and there was another woman in the waiting area while I was waiting who was perhaps in her fifties, and we were both very irritated by the choice of music being played. I can guarantee you that if I had come into AutoNation Honda to purchase a car, and had been met with such noise as was being played, I would have walked out and gone elsewhere to buy a car. While you undoubtedly have some customers who are very young, I would guess that most of your customers are over thirty, and likely over forty. It was very unpleasant to have to listen to music like that. It's not something that decent people want to hear. That is my only complaint, and I was very pleased with everything else about AutoNation Honda.

My salesman was nice, though he moved to a different car lot. Some of the dealers are hard core salesmen. But what really matters is the service department. Alway treated well.

Super friendly awesome service for a picky shopper Kody Garrett was my sales consultant answered any and all questions I had....thank you Kody and thank you Honda!

From the moment I arrived, Kylee made me feel comfortable and welcome, fully explained what they'd be doing and kept me up to date as they progressed. The work was completed in the time she stated and had even had a bath. I highly recommend Kylee, John and the AutoNation team.

I purchased a 2019 Pilot EX in DEC 2019 from AutoNation Honda in Spokane Valley. They made the purchase extremely easy and it's equally easy to schedule an appointment with the Service Department. Service has been quick and efficient and I've never had a single issue with AutoNation Honda!

Love the car although I do feel like everytime I do business I get the short end of the stick on trade ins

Best experience I have ever had with a dealership!

Very flexible with a schedule issue of mine. Quick service

Great customer service! My customer care person went the extra mile and not only talked to me about tires, but printed off his recommendation so I could shop and compare.

My car was serviced quickly and everything was great.

I wouldn't recommend taking your vehicle here for service. They told me i needed new rear brakes and would give me a discount that would put me around $280 total cost. I dropped my car off at 9am. while i was waiting I could hear an employee in the room next to the waiting room yelling at someone on the phone for at least 20 minutes . Very unprofessional. Anyways after 6 long hours of waiting for my car they gave me a total of $550 !!!! i was very upset as i figured i would be paying around 300 tops. Just for rear brakes !!! ive been a loyal customer since 2013 when i bought my car. I will not be returning here. they rip you off anyway they possibly can.

John Ferry and all his service people, thank you! Spot on service and very honest!!

The service was very positive. Friendly staff, clean waiting room. the young man that shuttled me to and from was very nice and professional. The vehicle used to shuttle was clean.

I went in to have my oil changed, and it was the best customer service experience! The auto service representative David did an amazing job with helping me get checked in for my appointment. David also did a great job at showing me the diagnostics of my vehicle, and educating me that my filter needed to be changed by showing me my current filter. It was overall a great experience, and I can't wait to come back for my next oil change/ or anything else I might need for my car!

Although the sales staff seem very kinda.. arrogant and unfriendly and too busy to smile, but the service department on the other hand, very lovely people, kind, smile and say hello and have a nice day! To some of the salesmen.. be nicer, smile a bit, and don’t look down on folks who gave you a paycheck! Peace and love!

Besides being very professional - my experience with the staff at AutoNation Honda was very pleasant and very helpful! I received phone calls with information and updates along the process (I chose an auto that needed to be transported from another location). I feel the staff went beyond what was necessary to make sure I had a pleasant and stress free experience when buying my new car! This was my second car from these nice people! Highly recommend!

We had a very nice experience when buying our new Honda CRV.

Truly a top notch experience, I purchased the car from them and had warranty work done , easy to work with and hassle free.

I always have a great service experience at Honda AutoNation. The guys always take good care of my car when it needs servicing with floor covers and keeping my car clean when they are servicing. They always go over what they found good or bad and give me a choice of repairing or not. I feel I have a safe car to be on the road with.

Great customer care, very friendly and knew exactly what I wanted and worked with me to get what I wanted and I couldn't be happier with what I have. Thank you very much

I just moved back to the area after being gone several years. My previous Honda was serviced here and I was always happy with how it ran. It was easy to make an appointment. I was able to update my new car to the system and the service - as always - was great. They cleaned the car and it looked so pretty! It gives me comfort to have my vehicle serviced by the dealer and it is great to have a dealer that makes it easy.

Sam Nemri really took care of us and made sure we found what we were looking for. He was very patient and kind.

A great experience. The salespeople were extremely knowledgeable and helpful.

Great customer service. Good price for oil change.

After nearly 3 months of wondering what was wrong with the front of my truck auto nation finally figured it out. However, it took nearly a month to get the parts and figure out my extended warranty! But it was repairs and both sets of struts replaced! As irritated as I was Kylie did a good job and took care of me.

Quick service and David was pleasant and informative!

I drove over 550 miles to get my Honda CR-V at AutoNation. It was worth the trip! My salesperson Shay was excellent! He was very helpful and knowledgeable both on the phone and in person. Shay helped me find the car with the features I wanted and also welcomed my two dogs! He worked very hard to make sure I had a great car buying experience along with his co-workers.

I drove over 550 miles to get my Honda CR-V at AutoNation. It was worth the trip! My salesperson Shay was excellent! He was very helpful and knowledgeable both on the phone and in person. Shay helped me find the car with the features I wanted and also welcomed my two dogs! He worked very hard to make sure I had a great car buying experience along with his co-workers. Shay goes above and beyond in caring and thoughtfulness!! He’s the most amazing salesperson ever! He even checks back with me to see if I have any questions about my car. He even made a You Tube tutorial for me to help answer a Question I had! Shay is Absolutely amazing!

My wife and I really needed a reliable vehicle and we were in contact with a few dealerships. Shay at autonation honda was spectacular and really cared about our needs and worked hard to get the vehicle that we wanted. He was a cool dude when we met him in person and we are forever grateful for his persistence and work ethic that he put into making this deal happen. The finance department did a fantastic job as well and we really felt like we were taken care of! We will be getting our next vehicle through autonation and if Shay is available we would like to buy through him!

Shay was very knowledgeable about the CR-V. He was very friendly and made buying the car a nice experience! I was also impressed by the Manager and finance guy!

I was very impressed from the very start of my contact with AutoNation Honda of Spokane Valley. Brian Wall, the Sales Manager, provided me with the best pricing right out of the gate without the typical back and forth that most car buyers associate the process with. My research had dictated the exact model, trim and color that I wanted and not only did the dealership have my dream vehicle in stock, but they also offered the best price. I had contacted new Honda dealers in the Seattle area and 2 dealers within less than 40 miles of or home. Their best pricing was not competitive and more importantly both dealers said that AutoNation wouldn't sell the car at a loss. I am driving a brand new Honda AWD CR-V EX-L that had less than 30 miles when I bought it. It had been detailed, the gas tank was full and my salesman also gave me a tutorial on the onboard computer. On my drive home, I averaged over 33 miles per gallon for my 2.5 hour drive. Great dealership, great personnel and great deal! Isn't that what we all want??

It was done quickly and timely and the car came back washed and vacuumed

Rodney at AutoNation Honda is an Excellent Salesman. He helped me find the make and model I was looking for. We took a test drive and spent time finding all the buttons/switches for the features of the Titanium. Back at the dealer, we worked out the numbers for my trade-in and price out the door. Finance Office connected with my credit union and I drove home that afternoon with a new looking in/out 2018 Ford Escape Titanium. Rodney even found a Blues station on the radio for me . All smiles here. Thank you Rodney and AutoNation Honda, Spokane.

James was wonderful to work with and very helpful with any questions we had. Great experience!

I brought my 2012 ridgeline in on or about 7-21-20 and the technician could find the source of the noise. I left on nearly a 800 mile trip in 100 degree weather on 7-23-20. Going up vanage hill my check Engin light came on. I li,per into harvest Honda in Yakima Wa. They found that the technician who adjusted my valves left dome bolts off the top half of my engine. No other trouble on trip other than it took nearly 2 hours longer for the detour. I took my ridgeline Back for an oil change and picked a bone with them over the unexpected stop with check engine light in Yakima. I got a complimentary oil change and they found the mysterious noise. The entire right strut assembly was loose! They did?t have the parts so they had to order them! Not sure what type of danger there is driving a vehicle with a loose strut assembly.

Great auto care service! I came in for a one year check, oil change and tire rotation and they were very friendly and efficient. Nice clean waiting area. Thank you!

My battery died and they replaced it quickly. Even washed my car.

Went in to inquire about a vehicle, left to avoid a shouting match. Salesman that helped me originally was great (shoutout to James) but his manager was pushy and rude, I would not recommend buying anything from these guys.

We were looking at moving from a small SUV to a medium sized SUV. We had researched some vehicles and wanted to see the Honda Passport in person. Rodney greeted us warmly, answered our questions and promptly had us driving a new 2020 Passport EX-L. We were extremely happy with the ride and spaciousness of the vehicle. While we didn't get all the features we were looking for on this particular vehicle, we are very happy with the car.

Thank you for your service, people are really friendly .

We have purchased several cars from AutoNation Honda over the years. We have always been treated well, and gotten the deal we wanted. Our salesman Sam is great. He works hard for his customers. He is also trustworthy. We wouldn?t keep coming back to him if he wasn?t. We recommend AutoNation Honda.

The service at AutoNation Honda is very professional, speedy, and customer service oriented. The area was very clean and the staff were appropriately masked.

Buying a car is just that. buying a car. Know what you want, shop around, know what you're buying, because you are truly on your own in this process. My sales person was more interested in his 3 day weekend than helping me.

Great service and friendly staff

I would give this star a zero if possible. Extremely hard to work with. One day they told us our dealer was getting fired, another day he called us, another day we were working with upper management, and today we were told there was an error in the paperwork and we needed to completely restart the process. Three weeks to buy a car. Byron, Kara, Jerry, and Jeremy were the people I worked with. Each time I would contact my last point of contact and be directed to a new point of contact. I would understand if it was related to COVID-19 but was just one miscommunication on top of another. I really hope whoever owns this business can help run it effectively.

Thank you! This dealership is amazing! The service dept is top notch!

I just purchased one new and one pre-owned vehicle from AutoNation Honda. The sales staff were polite, informative, and helpful. My wife and I both drove away in vehicles perfect for us and felt good about the prices we paid.

Good place to buy a new car. Sales people knowledgable.

Both the sales' staff and the service department are fantastic. They are personable, honest, and don't beat around the bush. Not only did they clean my car, they sanitized the inside too.

David Winkler was the service advisor and he provided excellent service as always. I would recommend him to my friends.

We have been dealing with AutoNation Honda for a number of years and recently purchased a new Honda. All of the staff were just great and most importantly we received a great deal. Our Sales Consultant Byron Olson, Eric Witt/Sales Mgr and Kara Mattison/Customer Financial Services Mgr were all personable, honest, accommodating and professional. We loves Hondas and highly recommend this AutoNation Honda dealership.

Pleased with service provided.. Thank you . So far so good.

Purchase....service....it has all been a great experience.

We took advantage of their offer to pick up and return our car. The worker was courteous and helpful. Definitely I would recommend it to other people.

Friendly, Thorough, even provided me a loaner...sweet!

enjoyed working with Jake, no pressure, honest, and very helpful. found my new SUV and love it! Jesse in finance was great as well. Will definitely recommend!

Good service. They know their business.

I bought at Honda CRV the end in January and it has nothing but a hassle since. Paperwork was not done correctly the first time for financing and had to go back and sign some of the paperwork again. Waited for two hours when came back in and was told I would not have to wait cause I had a sick kid at home. Then called 3 times cause my temporary was expiring and plates had still not come. Instead of looking into it I kept getting oh just wait. Told them that temporary expired on Wednesday and I am off Mondays and I work 10 hour days so if I could get that temporary on my day off that would be best. Then got a call while at work on Tuesday day before temporary expires and told that I need to come sign something before they can get plates because mileage was incorrect on the paperwork. If they would have looked into this the first time I called with concern of plates not being in yet I could have went in on my day off to sign that paper. Every time I called i was told “it’s not my fault”. I went in Tuesday evening to sign that paper and spoke with a finance person who told me over and over he was going to make this right and was going to speak with store manager in the morning cause this is not ok. Never got a call. Never heard anything more until I went in a week later for service appointment and spoke with store manager and he didn’t even make eye contact and said oh I am sorry hopefully that don’t happen again and basically walked away. I was very upset that he didn’t even care about my situation. I bought a house and other cars in the past and have never had to deal with this. I would not recommend buying a car from here.

Had my heart set on a Honda CR-V as my new car.. customer service outstanding and we left with a beautiful car which will last us a lifetime. Our salesman Shay was knowledgeable and friendly and made sure we left happy.

Able to get in quickly. Kept me informed about what was going on.

We always receive friendly and excellent service from the parts and service departments for our Honda Pilot needs.

Shay and Jeremy were great! friendly and educated.

Always helpful and service is excellent

Excellent service provided by sales department. No pressure just excellent options to choose from. Made sure all information was correct. and understandable.

Friendly, efficient and no pressure

Very helpful quality of service. Answer several questions first time servicing my new vehicle.

Not a terrible place but there are definitely better places to buy cars from and get service done. Bought my civic from here when it was appleway and shouldn’t have returned since they gave me the run around with that purchase but stupidly we went there to buy my pilot also. I wanted to order my car built how I wanted it and they claimed that isn’t something people do anymore. Funny how I have several friends and my parents have bought cars that they ordered to their liking. The service department is not good either. I think they have new techs every time we go back and the advisors seem to change frequently also. Took my car in because there was a screw in the tire and the tech couldn’t find anything, I went out and pointed right to it with the advisor. Today my car has been there for almost 4 hours for services A 1 and 2. Who takes four hours for that. The only positive is some of the people are friendly there. Just do your research and look around before purchasing from here.

Another great experience having service done! Got oil changed and one of the recommended maintenance items (not pressured!), as well as a minor issue I had looked at and remedied.

i would like to thank david for the awesome customer service we received in spokane valley. He is very honest and a person that you will truly trust. thank you so much for your hard work and dedication to auto nation spokane valley. thank you

We went away with a car they said met our desires but didn't. They also just smiles while they did not meet our requirements. We went in with good expectations and left knowing we never would recommend or go back to the Spokane Honda office/display yard.

Thank you for taking care of my needs for my CRV, learning something new on the new computerize technology of the cars. The techs and staff are very knowledgeable .Thank you .

Autonation is great when it comes to buying a car. However, their service after the sale is lacking. I bought 3 cars from Autonation in the last year. 2 weeks after I bought a brand new car, I was hit on the freeway. I asked autonation to do an appraisal of the car for me for a diminished value insurance claim and was told that they don't do that. It would take them five minutes. I consider it a very little ask. Carmax was very helpful.

Had an amazing time with the staff there durning the purchase and every follow up. Everyone is incredibly knowledgeable, friendly, and completely oriented to assist you in finding you the right car and keeping it in good shape.

Want to thank Josh, and Jesse! My mind has been blown, you guys were so understanding and kind to me and my mom!! Forever an autonation girl!!!

Had a great experience buying here. Had the vehicle I wanted and made it happen. Quick easy process.

Was an easy process, no haggling over price. They had the vehicle I wanted.

A door handle on a used car I bought was broken and I was told they would take care of it and they did repair it at no cost.

was upside down in a rig they found a way to get me in a 2018 Honda civic. they didn't waste my time

My experience with Auto Nation Honda was and continues to be exceptional! Sam, our sales rep did a fantastic job both over the phone and in person! He was very helpful, at my request he brought another Highlander from one of the other lots so we could test drive it along with the Highlander we had on reserve at his lot. When we told him we had another Highlander to test drive on the Camp Chev lot, he pulled the car fax on it and reviewed it with us. We bought the Highlander from Sam off his lot and could not be any happier! Our experience was no pressure sales, and I would give this dealership a 5 star rating! Thank you again Sam and the staff at Auto Nation Honda, we will see you first when we are in the market for other rigs. Brenda Ahmann

We found a great deal on a 2018 RAV 4 at Auto Nation Honda. Our sales rep, Josh, was extremely helpful and professional throughout the process. The Sales Managers also were helpful and professional. We would definitely work with them again. That said, the financial person we worked with was pretty awful. I already spoke to the sales manager about the situation, however, who dealt with the situation promptly. Overall, we had a positive experience and would work with Josh et al again.

Had my Fit in for an oil change. Everything checked out great except for a rodent nest in my cabin air filter. It was taken care of and my Fit came out shiny clean from a fresh wash!

I had a great customer service. Sam Nemri is a great sales man

Fantastic service. Drew was great and was very knowledgeable.

They were very friendly, helpful, and accommodating. We were a bit frustrated that they were kinda pushy— we felt we couldn’t really get away from them. But they were polite and nice to work with

Drew is an excellent service rep. Everything was done efficiently and correctly.

A fine dealership. The Ridgeline I bought there is terrific.

I normally don't submit reviews but I was so overwhelmed with the customer service I couldn't ignore giving a review. I wish I could remember everyone's name that helped me. I was seen at the Audi and Honda dealership. Brian, Josh, and Sam specifically were very helpful. I apologize to Sam for missing our appointment. I really believe that customer service is the most important factor of any business and the gentlemen from the Audi and Honda dealership went above and beyond. I thank you all the salesmen, mechanic, and managers. I am completely satisfied with my purchase. Again, my sincere appreciation and thanks.

Cheerful, fairly fast in service and even washed my car that was very muddy from my road. Clean and pleasant

Easy online appointment scheduling, quick service, nice facilities to wait while car is being serviced.

Very nice salesman and I didn?t feel pressured. Have been shopping for a certified used suv.

My dude Byron hope you see this bro. In my heart forever. Chill, quick, personable, intelligent, honest. Hopfully your bonus scales off comments. Byron was awsome 10 out of 10 Salesman finance managers process should be shortened. Honda fulfillment speed 0 of 10. Cmon... Again Byron... raise..raise...raise get more commissions then any other. Okay fine atleast someone give that man a high five.

My dude Byron hope you see this bro. In my heart forever. Chill, quick, personable, intelligent, honest. Hopfully your bonus scales off comments. Byron was awsome 10 out of 10 Salesman finance managers process should be shortened. Honda fulfillment speed 0 of 10. Cmon... Again Byron... raise..raise...raise get more commissions then any other. Okay fine atleast someone give that man a high five.

During my last visit with the dealership I found my experience to be unsatisfactory. It was a six time I?ve had my vehicle in and the sales person only wanted to sell me a new van claiming that I may have received a lemon. The service department was at times difficult to communicate with. In the end what I brought my van in for was what they claimed normal quirks of the van and when leaving I told the service department I feel dumb for having brought my van in at all since the issues were deemed normal. Their responce was...?um yea?. I do not feel like I will be returning to this dealership in the future.

We purchased our 2019 Honda CRT at AutoNation Honda in Spokane Valley through the Costco car purchase plan. The entire transaction resulted in a fair price and smooth experience.

I always get 1st class service when I bring my car in to be serviced.

Quick and efficient and the first time I have not been lectured on filling out a survey and rating them all superior. Thanks

The sales manager worked very hard to buy my Ford Fusion but was unable to due to Ford's rules about selling a leased Ford. I ended up with 2 cars although Ford went to the ninth inning with me. I very much appreciate the effort put in by the Sales Manager (Ken Vanhorn) and very much enjoy owning a Honda CR-V.

Service Department: After putting on my snow tires (on wheels, stored at their location, with decorative hub cap inserts) the next day my Tire Pressure Monitoring System light came on. It should have been re-calibrated as part of the service as per the Owner's Manual. Within two days one of the decorative hub cap inserts came off (where I don't know) with no particularly hard driving and I have to replace it now. I wasn't offered a free Multi-Point Inspection and should have been. I wasn't asked to set up my next service appointment and should have been. I bought my Accord here and have been a service customer for 5 years.

Anthony in service was very helpful and friendly! **

Took a little long for just an oil change and filters. 90 minutes.

Stopped by Auto Nation Honda just to look at CRVs, test drove one, liked the way it handled , and sales person Jake was very informative about the car and all the features. Came back two days later and purchased the vehicle. Very pleased with the car and I would recommend Auto Nation Honda if you're looking for a new or used vehicle.

Very good experience the people there were very friendly and helpful was looking at a Honda and switched to dodge and the salesman was very good with it

Mona was very helpful and not pushy. She also went above and beyond by working out special arrangements for me to pick up the car. I was also impressed with financial officer — very efficient and no pressure. One of the best car buying experiences I have had in years....

The service part was great but not when they parked my car in the entry way into the service department after it was done and dropped the garage door on the back window. The door didn't do seem to break anything but caused some deep scratches in the window. They were apologetic and didn't charge for the service and are going to try and buff out the scratches or replace the window. The thing is they shouldn't have been careless enough to part a car in a garage door opening. Pretty scary to walk out to see the door coming down on your car and a dude running over and trying to lift the door off after it had hit the window.

Bought a new CRV Sunday 10-1-2019. Excellent deal! Only complaint is when car was delivered poor wash job. Door panels and engine were full of dirt and dust. Maybe it has been thru a dust storm, but a new car should be delivered clean. Had to clean the dust myself, and go to the car wash to clean it up.

I could not be happier with AutoNation Honda. Everyone I dealt with was very professional. With Josh’s assistance, I found the exact car I was looking for. It was a very positive experience and one I have been looking forward to for a long time. I recommend this dealership 100%.

Good service! Knowledgeable, & courteous.

Service Team is professional and informative on what service is being taken care of and recommendations of service.

Leased an hrv over the weekend. Jake was great to deal with. no hassle no headache just easy

I just had service on my CRV, and was in and out within an hour. That's an oil change, tire rotation, fluid checks, battery check, and I'm not sure what else, but my car is now ready for Winter. Oh, and a car wash thrown in as well. Drew was wonderful, and the whole experience was great!

We had a great experience with Jeremy and Auto Nation when buying a CR-V. Thank you Jeremy for your help and diligence. Dan

Joshua helped us find our Honda Civic sport and the whole experience was amazing he let us take our time and also made sure we got the best deal.

I had a really good experience going thru Auto Nation with purchasing my car. Sam, the salesman, did a fantastic job throughout the whole process. He kept in touch till i was ready to come in and was not over the top or too pushy. Which was a deal breaker with me and other salesman at other dealerships. He also made sure to show me every feature on the car and made sure everything was working like it should. Overall, he and Chance, the finance guy, did a great job with explaining everything to me and answering any questions i had and still have.

I did my research on the car before going to the dealership. Edmunds had it priced at 36 without ?certified? status. I told this to the salesperson who promptly told me that they DO NOT negotiate prices. I settled for the price they gave, which was too much. Even at 36 on Edmunds, I priced the car as LOADED, which, I found out later, it wasn?t. I like my car. They gave me a good rate on the loan (because I have awesome credit). Would I buy another car from them. Probably not. I need to be able to talk to the sales people and have a reasonable conversation. They overpriced the car b/c it was beautiful and desirable . Good for them. They made their money. That?s what they primarily care about.

Very friendly and informative. It was a great team with which to work.

Our sales person was Jake. He was not only helpful, but very informative about the car I chose. It is nice to deal with such a friendly & informed sales person!!

Unparalleled professionalism! Easy Happy Fun What more could you want?

Samer was very patient with me even though I was indecisive and took up most of his day. The environment was low pressure, no one was urging me to buy or rushing me. Overall an excellent place for all your car buying needs!

service time and friendly oil change fuel system service wipers and washed car no extra charge

Had the passenger air bag replaced due to a recall. The facility was clean and the staff was friendly and professional. Performed a complimentary inspection and washed my car. More than I expected since we didn't purchase the car from them.

David in the service department was amazing! I went in for an oil change and point inspection. Dave explained everything and made sure the care was taken care of. I started asking David about seat covers for my car. By the time the vehicle was done, he already had names of companies to speak with about the covers. He said once I inquired from the company, he could order them for me and quote me for the install. Now that was great service!

I enjoyed the purchasing process for the first time ever. It was hassle free.

Samer was very helpful in explanning all of the new features in our new car, and was able to full answer any of our questions.

The service department is very accommodating, courteous and timely. I would recommend them to service your Honda.

friendly sales people. no pressure. pleasent. to do business with fair trade in price.

Having to replace all 4 tires was a shock because I was expecting only 1. But they explained with an all wheel drive the tread needs to stay with margins. I found a less expensive quote and they matched it plus gave me a loaner car to get on with my day.

The crew at Honda are the best! Professional, personable, and knowledgeable. My questions were anticipated and answered completely. I feel I was treated fairly and respectfully. Sam, Chance, Jeremy make a perfect team. I love my car in part because of your service manner. Thank you!

The whole buying experience was great for my 2009 Honda CRV. The price was very reasonable, and the sales person went over the 125 point inspection of the car. We went for a 25 mile test drive of the car, going through all kinds of driving conditions. So far the car runs great and all problems on the 125 point inspection were fixed properly. Front windshield had some problems that were repaired before we drove the car home. Extremely satisfied with the customer service at Autonation Honda Spokane Valley.

All done well and on time and clean. Service was fine.

We went to AutoNation Honda in Spokane Valley looking for a Pilot. We made an appointment to test-drive a car and Josh did an excellent job answering questions and giving us information we needed in relation to pricing and financing. There was absolutely no pressure and no “hard sell” tactics. We recommend AutoNation Honda in Spokane Valley.

Very helpful with giving me quotes for my tire s .

I was there for far too long waiting to get in to the finance person--a Cory Moore. That went ok but when he offered the optional vehicle protection plan (very expensive) I questioned that--finally decided to get the least expensive on for almost $4000. By that time I was exhausted. I decided I did not need this plan, and two working days later, I called him to tell him I wanted to cancel the plan, and left a message for him to please call me and left my phone number. Did not hear from him so I called again 2 days later--he still did not call. Then a manager got involved, and said he would get in touch with Cory. Again nothing happened.. So I had to drive there to see Cory Moore-a 3 hour roundtrip drive)- to see him in person to sign a single piece of paper to cancel the protection plan. This all took 2 weeks of complete nonsense on Auto Nations part.

I just had my CR-V serviced at AutoNation Honda in Spokane Valley. They are always so efficient and friendly. Drew was my service guy. He is very pleasant and very helpful. He gets my car in and out on time with no unexpected “surprises”. When I bought my CR-V there they were amazing!! I highly recommend AutoNation for all your needs! They have ALWAYS done a fantastic job for me!!

Fantastic overall customer experience, with professional approach in dealing with customers.

Drew was very cordial , informative , and responsive in taking care of my Honda Odessey?s service needs. I?m very satisfied, knowing I can rely on him and other service reps there to be fair and honest. Thanks guys!

Our experience purchasing a new Honda Pilot was flawless from the first phone call to driving the car home the next day. The price was right; the sales people were very knowledgeable; John Richey & RC were very professional & customer oriented. Everyone in the dealership was friendly & pleasant. We are looking forward to enjoying our new car for years to come. JK/MK

Excellent communication all the way. Smoothest car buying I have ever had. I came home with the car I wanted, at the price I wanted to spend. No pressure, no big hassles, just pleasant knowledgeable answers to my questions.

It was a very excellent hassle free buying was treated properly and well taken care of would definitely recommend to family and friends

I found all of the sales reps. to be pleasant and knowledgeable about the cars and financing that was available. I did not feel at all pressured or overwhelmed about the experience.

I had a relatively pleasant buying experience. The sales staff was very attentive and friendly.

Salesman was very helpful in showing how every thing works.

The staff is courteous, friendly and professional. Service was done in a timely manner.

They lie, cheat and try to change your contract after the purchase to net them more money. Stay as far away from this place as possible. Go downtown or to Idaho.

If you want to buy a car they are fine. Bring your own financing. Our sales guy was great,. The sales manager was ok but very dis interested. The financing guy was horrible. He was nice and happy and helpful. until we got to the add-ons. I declined them. then he turned into a toddler and starting throwing a fit. Coupled with the fact his office reeeked of some over powering esssential oils we just wanted out of there. Fast forward a week and we find out that he never submitted any financing paperwork correctly and the bank denied us because they were missing paperwork. We had to do all that ourselves. I will be going back in and asking for all the fees they charged us back.

Very good experience, people were courteous and very helpful

Sam in Sales and the GM Steve were easy to work with, and they did a great job in the follow-up. They went to great length to get me into my new car with my unique needs on paperwork. Thank you for helping me get a sporty, smart looking Honda Accord 2.0 Touring! So excited!

Great customer relation. Very attentive and helpful.

Ken was very professional and warm to my needs and the car I wanted.

Even though there is construction they are always making sure the customers feel comfortable

Accurate estimate, done quickly and courteously

Pleasant salesman and facility, clean showroom and restroom.

Nick Dunlap was an awesome guy to work with! very personable and attractive in all ways! he rocks! he needs a promotion! cause he is very good!

I was there to have free repairs due to recalls. The employee who worked with me was very courteous and they even washed my car!

Very friendly. Easy to work with. Best experience I’ve ever had at a car dealership.

Friendly people and excellent service. Would recommend to all my Honda friends.

My husband recently totaled his car after hitting black ice. Thankfully, he was kept safe. Prior to his accident, we had just spent $1500.00 repairing his old car in the hope that we would get another year or two out of it. Best made plans, right? Well, we were suddenly in the market for a newer car, but due to extensive medical bills as a result of my kidney cancer surgery, we needed to keep our payment in a very specific range. We were looking for a vehicle in the $20,000.00 range. We were really interested in a 2016 Certified Pre-owned CR-V with very low miles that we saw online. We called while we were exiting the freeway to inquire about the availability of the vehicle. Sam was the salesman who answered the phone. He said that the vehicle was still available. We arrived at the dealership and Sam already had the car pulled up for us and was ready to go out on a test drive. He was very knowledgeable and helpful. We discussed where we needed to be as far as a payment. Sam and Ronnie in financing made the numbers work and the whole process was pretty simple. When we were discussing an additional Protection Plan, we had to decline because of the additional cost. Ronnie discussed offering us a discounted rate because I am a cancer survivor and Auto Nation is very supportive of cancer survivors. That touched my heart and we took him up on the offer. We were able to keep our payment within a few dollars of where we wanted to be, even with the additional plan. We love our “New to us” car and were very happy with the service we received. Thank you for making our experience a favorable one!

The sales man David was incredibly knowledgeable and so helpful!

Great experience. Fast service and very accommodating for what I was looking for.

Fit me in without appointment for a dead battery. Still under warranty and replaced my battery and washed my car. They explained to me that you need to drive your car every couple days to keep the battery charged ( not just start it). The weather has been horrible so I don?t drive my car everyday. I had not driven it for 3 weeks. This is the second time this winter my battery went dead. Killed my battery. This is something that should be explained when you purchase a brand new car.

They are prompt, helpful and do a good job.

We had a great experience with our salesman Josh and everyone involved in the process. It was stress free and didn't take an exorbitant amount of time to close the deal. We are very happy with the car and the service thus far.

Great customer service and quality work.

Very good experience, very helpful automotive service personal. The individual that helped us was very easy to understand in his explanations of what was taking place during the time our Honda CR-V was being worked on.

I'm new to Spokane. I first went to the other Honda dealer in town for a tire pressure light indicator, and was treated horribly, made an appointment, came in, waited 1 1/2 hours, then discovered they hadn't even taken my car in to start service, and didn't plan to anytime soon! So I left, went to AutoNation Honda the next day, and got great, courteous service.... When my oil change indicator came on 2 days ago, I called, got an appointment for yesterday, the car was serviced immediately, and they also checked all the fluid in all other parts: brakes, steering, transmission, etc, and made recommendations. Both Drew and Tyler in Service were great! My only complaints: the oil change price is high. Northwest Honda in Bellingham ran regular sales of $39.95 for oil changes (I assumed that was a Honda corporate promotion, maybe not). Also, the newspapers in the waiting room were all from Dec and Jan! But these won't keep me from getting service here, I was very happy with both Service Department encounters.

I have to say, I bought the oil change package with my brand new Honda Civic back in 2015, but as little as I drive, I use them very sparingly; found out recently they were going to expire (not sure why since I paid for them). David at Service Department was kind enough to let me know when I came in this weekend that I really did not need an oil change, and would honor my purchase. Thank you David!

David greeted me as I arrived and explained several maintenance options for my Honda. He answered my questions thoroughly. Very professional!

Great service on our CR-V. David, the advisor explained what needed to be done, gave me a price estimate that was almost the same to the penny as the final bill and called me twice with updates during the repairs. Definitely makes having my car serviced a good experience

Everyone at Honda were so kind and considerate, thank you.

Sam was very professional and knowledgeable, answering all my questions about the Honda Pilot I purchased from our initial phone contact throughout the purchasing process..

Very comfortable and stress free Not under any presssure. We’re very thorough in all explanations both mechanical Ana financial Would deal with them in the future.

DON’T buy from AutoNation Honda!! They are LAIRS AND CHEATS! Stay clear of salesperson Joshua Vrieling and General Manager Steve St. Germane. We went to purchase a Diesel car (for our 18 year old daughter) that they over and over again stated that it was a diesel car however after putting diesel in the “diesel “ car they sold us we found out it is NOT a diesel. We called Joshua and he apologized said he told us wrong and that he swore that is what his paperwork said and he would make it right when Steve got back into the office. However, Steve states it’s not his problem and they refuse to help correct there error. Now Joshua is playing dumb and refusing to take our calls. THIS IS NOT A COMPANY ANYONE WANTS TO DEAL WITH, THEY WILL SCREW YOU.

Autonation of Spokane Valley met all my needs and has continued to provide excellent service. Thank you Sam!

The customer service was great, however I will never go back.... My oil change cost $90. Nothing else was added on.... That's just for an oil change!. Coeur d'Alene Honda charges me 35. So no I wouldn't recommend them to anyone.

Took my car in for a oil change and asked why my starter was not working properly. I needed a new starter. The serviceman noticed I still had a valid warranty, so that saved me over $600. Much appreciated.

The people at Auto Nation Honda were great! My experience in buying a new car was not as overwhelming as I thought it might be. They were willing to work with me and together we were able to come up with a deal that we were both happy with.

Thank you for not having wait too long or having me come back because of the timing issue. The ca you loaned me worked until I had my van back.

Drew is very professional and explains everything well that I can understand

Everyone was very curtious and professional. Got me on time and out within an hour.

I recently had our 2014 Honda CRV serviced. I made an appointment on line which was easy. I arrived just before our appointment, and the customer service consultant had my paperwork ready. He kept me up to date during the morning on issues they found during the inspection. I was pleased with his customer service, and loved the clean car post service!

I had my windows fixed! AutoNation Honda provide car service, so I could wait at home. They aim to please!

I had found several vehicles that I was interested in and stopped at Auto Nation Honda on Sprague in Spokane. The people came out to greet us, showed us the vehicle that I was interested in, gave us the keys, how to's, and we headed out for a test drive. We went for several miles to try it on the freeway and streets. Went back to their office, signed the paperwork, the car was washed and the fuel tank was filled on we were on our way home to Central Washington.

AutoNation Honda’s service advisor did an excellent job of explaining what was going to happen and kept me informed throughout the whole process. The repair was completed in a timely manner and was well done.

Auto Nation was great to work with - no pressure sales or up-selling. Sales person, Samer Nemri, was fantastic. Sam was very knowledgeable about the car, its features, and potential options and/or accessories. Overall experience was enjoyable, which is a pleasant change from past experiences with other dealerships.

Brian F at AutoNation in Spokane Valley made buying a car easy and not stressful. He was extremely knowledgeable about Honda and the specific model we were interested in. He introduced us to the Honda service team and even stayed late with us so we could finish paperwork. At the end of the day, he waved us off the lot with a smile.

Great dealership. I have bought two cars with them and they are pleasure to deal with.

Great experience and customer service. We went to four dealerships and decided to purchase our 2018 Honda CR-V LX at AutoNation. John and Eric were great and easy to work with.

Only concern I have is that last time I was in, I was told that the power steering fluid needed to be redone.. This time it wasnt a concern. Don't know what to believe.

Nick was a great sales person. His manager was also very helpful and accommodating to our needs.

Great experience. Gave us fair market for our trade in and treated us kindly. No salesman gimmicks. Quick closing and wonderful service. Sam even came in on his day off to work with us and close the sale.

Eric,Kody and Josh were the best! They helped us every step of way and were very helpful and attentive to our needs. We have sent family and friends to Auto Nation Honda Spokane Valley and will continue to do so. We highly recommend them to everyone!!

The service was great today. Now I am just typing because I need 50 characters. Surveys you need to change your requirements.

Good service and friendly service personnel. I've been coming here for 13 years, bought 3 vehicles from them.

Improve communications between departments, return customer calls after the sale. A happy customer tells 4 people and unhappy one tells 10.

My experiment was amazing did not try force me to buy a car really fast they gave me so much option to look at cars to decide what would work for my family!!! I can’t wait to pay off my car I bought and come back and buy another car from them!!!!!!

Typical oil change scheduled service and appointment with acquisition manager to discuss and offer to purchase my 2015 Pilot.

The young service clerk should have looked up my last name to check and see if I had a service plan that covered the cost of my 2018 Honda Ridgeline's first oil change. When presented with the copy of services I asked him to check and it was verified on the computer that I would not have to pay.

Customer Service was professional and courteous. All work and prices were discussed, clarified, and agreed on before car entered shop. A discount was offered! :) No extra waiting due to parts / supplies unavailable. We were given a loaner vehicle to use while car was being serviced. Car was ready in less time than predicted. Car had been washed before returning it to us. GREAT experience.

Very good and professional. I brought my car for an oil change and service. Everyone was very pleasant and helpful.

We purchased a 2018 CR-V Touring from AutoNation Honda in Spokane Valley on 7-22-18. Our experience was as smooth as it could be. Our salesman, Nick, guided us through the process until we agreed on a vehicle. The price was right and the trade-in value of our previous vehicle was excellent. Thank you for all you did for us.

Everyone in the service department is very friendly and professional and they take care of all my car needs. Tyler Torrero is my regular consultant and he has been great to work with, making sure everything is covered and not pushing unneeded services.

They do fantastic work and everyone there is professional yet incredibly nice.

Very happy with service.professional staff and facilities.

They treated me so well! Friendly and professional. Did excellent work and even washed my car! Six stars!!

I've now purchased two new Hondas from this establishment. I appreciate that they take me seriously and I feel they work to get me the best deal possible. Justin, you're the best! Thank you for getting me into my latest purchase.

Purchased a 2018 pilot elite. Price was competitive, sales team was professional and the transaction went very smoothly. Nick, Eric and Dustin all stayed on top of our transaction. We would Recommend AutoNation again. It was also convenient to be able to compare the Highlander and the Pilot side by side since they’re all in the AutoNation family. Edward and Lucy

Car was towed in and they did a computer update.

Excellent service and quick.

Great service and great people. I would recommend to all.

We had an amazing experience with Honda Autonation. their staff are friendly, courteous and not at all pushy! They went above and beyond to get a repair fixed on my new car and I'd DEFINITELY recommend them!

My husband bought a new CRV last December and I just got the HRV to run my clients around the city...quick and sporty with lots of room HAPPY!

Efficent and very nice, They did what they said and they washed my car

I appreciate the honest assessment of needs and their honesty with maintenance that is not of a concern at this point.

I called Autonation Honda and talked with Nick Gunlap,and asked if a certain trim/color CRV was available. Nick had the car waiting for me to test drive an hour later. Nick was very helpful and knowledgeable during the test drive and during the negotiation of the sell price. Nick spent at least 40 minutes showing me all the bells and whistles and hooked up my phone to Bluetooth. From start to finish, Nick and the staff at Autonation Honda were friendly , efficient and very helpful. I would absolutely recommend a friend to purchase a vehicle from Nick.

Repairs were done quickly and techs were very plesantu

Great friendly service. While we waited, Kody, my Salesperson, even endured looking through more than 200 selfies on my daughter’s phone

Just purchased a new CR-V. First time I was able to get the everything done under 4 hrs. Jake Welton gave us superior customer service. Even though he is fairly new at sales, he was eager to make our experience memorable and fast.

Went to AutoNation Acura May 10th, and talked with salesman, Ron Criscione, and test drove a 2009 Chevy Impala. Loved the car. Excellent customer service from Ron. Manager, Brian Pinick, was also terrific. Was very helpful, very pleasant and went the extra mile. The next day, the " Service Air Bag " popped up. Took the car back and Ron had me take the car immediately to the service department. They had to order the replacement part. Car went in Wednesday and I picked it up Wednesday. They took care of everything perfectly. Kudos, Kudos, Kudos. Thank to everyone at AutoNation Acura in the valley.

Paid a visit on a Friday and found a great deal on a 2016 Toyota Camry SE. Right away I was wanting to purchase after test drive. Signed some papers to reserve and was going to show up on Monday with a cashiers check to pay for it. Received a call on Monday to inform me that it was 'accidentally sold" on Monday. The guy even put on a "Reserved" indicator on it. I then called the manager (Jeremy) and asked him "How badly do you want to regain my trust and business"? He replied "very badly". I then countered and asked him to reduce the price of a Subaru Crosstrek that I had also test driven on Friday. He quickly refused. The requested reduction was a mere $4,000. I would have even gone $2,000 less but he did not even entertain the offer. How's that for "customer care"? You have instilled my belief that car sales is a racket and we have no reason to believe that you care about the customer. This review will spread via social media like the flu. Spokane is NOT a big place and your reputation is already tarnished by the reviews I've read.

Paid a visit on a Friday and found a great deal on a 2016 Toyota Camry SE. Right away I was wanting to purchase after test drive. Signed some papers to reserve and was going to show up on Monday with a cashiers check to pay for it. Received a call on Monday to inform me that it was 'accidentally sold" on Monday. The guy even put on a "Reserved" indicator on it. I then called the manager (Jeremy) and asked him "How badly do you want to regain my trust and business"? He replied "very badly". I then countered and asked him to reduce the price of a Subaru Crosstrek that I had also test driven on Friday. He quickly refused. The requested reduction was a mere $4,000. I would have even gone $2,000 less but he did not even entertain the offer. How's that for "customer care"? You have instilled my belief that car sales is a racket and we have no reason to believe that you care about the customer. This review will spread via social media like the flu. I work in a company that employs over 1000 in Spokane. And I have the opportunity to voice to the masses. Word of mouth can be very efficient when conveyed to many. Spokane is NOT a big place and your reputation is already tarnished by the reviews I've read.

Paid a visit on a Friday and found a great deal on a 2016 Toyota Camry SE. Right away I was wanting to purchase after test drive. Signed some papers to reserve and was going to show up on Monday with a cashiers check to pay for it. Received a call on Monday to inform me that it was 'accidentally sold" on Monday. The guy even put on a "Reserved" indicator on it. I then called the manager (Jeremy) and asked him "How badly do you want to regain my trust and business"? He replied "very badly". I then countered and asked him to reduce the price of a Subaru Crosstrek that I had also test driven on Friday. He quickly refused. The requested reduction was a mere $4,000. I would have even gone $2,000 less but he did not even entertain the offer. How's that for "customer care"? You have instilled my belief that car sales is a racket and we have no reason to believe that you care about the customer. This review will spread via social media like the flu. Spokane is NOT a big place and your reputation is already tarnished by the reviews I've read.

Best buying experience!!! Went to quite a few dealerships and did the usual wait game.I even sent my husband to LHM to see if they could get me around a payment I wanted and the salesperson told him it wasn't gonna happen ,so when I got home,I called autonation, in the valley talked to Nick Dunlap on the phone,and when we went in, he had estimates ready for us,and we left that eve with a new Honda Pilot, Love my car!!!!

Nick Dunlap was the most helpful salesperson this time around in buying our 2018 Pilot.

I made an appointment, arrived for the appointment and 3 hours later I drove off with a brand new car. The no pressure sales tactics where really appreciated, along with both the friendly and good nature management and financial representative, made this a really good experience. We will buy our next car from this dealer.

Auto nation Spokane highly recommend buying any vehicle you wish from them. Awesome customer service all around. Ask for Nick at the Honda location or ask for Tyler at the Subaru location. Amazing gentleman

They honored their internet price, gave us a choice of colors and a reasonable trade in. Car not ready when we arrived for appointment but was delivered within an hour. They did try to get us to buy an extended warranty but we declined.

Nick was my salesmen and he was incredibly nice and I really enjoyed having him. Thanks

Experience was pretty typical. They were definitely pushing for us to make a purchase that day which we ended up doing after some negotiations. They were overall pleasant and respectful.

Excellent in every way. Third time there. Nothing else to say

All personnel were honestly a pleasure to deal with, and all knowledgeable regarding ALL brands of vehicles.